£28K – £32K DOE + Bonus & Bens (inc Private Healthcare & Life Assurance) G2310766 Bedfordshire
Job title: Senior Scheduling Coordinator – Service and Maintenance
Permanent, Monday – Friday 8.30am – 5pm
Senior Scheduling Coordinator – Job summary:
The Senior Scheduling Coordinator for Service and Maintenance is responsible for assisting the Scheduling Team Leader in coordinating and managing the scheduling of service and maintenance activities for company’s plant machinery. This role requires strong organizational and communication skills to ensure efficient allocation of resources and timely completion of tasks. The Senior Scheduling Coordinator will work closely with the Scheduling Team Leader, the delivery team, and the engineering team to ensure smooth operations and customer satisfaction.
Senior Scheduling Coordinator – Duties & responsibilities:
- Assist the Scheduling Team Leader in developing and implementing a comprehensive scheduling system for service and maintenance activities, ensuring optimal utilisation of resources and timely completion of tasks.
- Collaborate with the Scheduling Team Leader to assign tasks to the Scheduling Administrator and engineering department. Prioritising work based on urgency and customer requirements.
- Monitor and track the progress of service and maintenance activities, ensuring adherence to schedules and resolving any issues or delays that may arise.
- Coordinate with the delivery team to ensure the availability of necessary parts and equipment for service and maintenance tasks.
- Liaising with customers to schedule service and maintenance appointments, ensuring minimal disruption to their operations.
- Support the delivery and engineering team.
- Collaborate with the Scheduling Team Leader to conduct regular performance evaluations of the Administrator, providing feedback and addressing any performance issues.
- Maintain accurate records of service and maintenance activities, including work orders, service reports, and customer feedback.
- Assist in coordinating with other departments, such as sales and engineering, to ensure effective communication and coordination of service and maintenance activities.
- Stay updated on industry trends and service and maintenance techniques advancements, recommending improvements to enhance efficiency and customer satisfaction.
Senior Scheduling Coordinator – Qualifications, skills and attributes required:
- A-level or technical certifications or qualifications are desirable, or equivalent industry experience.
- Proven experience in a scheduling or coordination role, preferably in the service and maintenance of heavy machinery or equipment.
- Knowledge of Hydraulic consumables would also be advantageous
- Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
- Excellent verbal and written communication skills, with the ability to interact with customers and internal stakeholders.
- Proficient in using scheduling software and other relevant tools to manage service and maintenance activities.
- Strong problem-solving and decision-making abilities, focusing on providing effective solutions.
- Attention to detail and a commitment to delivering high-quality work.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Ability to work collaboratively in a team environment
Senior Scheduling Coordinator alternative suitable job titles: Service Scheduler, Maintenance Scheduler, Service & Maintenance Scheduler, Maintenance Planner, Service Planner, Service Coordinator, Maintenance Coordinator, Senior Scheduler, Senior Maintenance Planner, Senior Service Planner, Senior Service Scheduler
Please apply ASAP
Due to current high volumes of applications to our advertised jobs, we are unable to respond to every application. All successful candidates will be contacted as soon as possible.